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VFS Financial Services Slovakia

Service Representative Contract Initiation


Role description

  • Responsible for administration of documentation of new leasing agreements and monitoring of existing agreement as well as respective evidence of contracts in the contract management system
  • Takes all customer queries and requests and resolves them or passes them to the responsible function. The Service Representative is responsible for complying with defined service level standards
  • Responsible for producing the documentation of active leasing agreements; invoicing, contracts termination, changes of contracts in the contract management system

Requirements for the employee

  • Bachelor degree
  • Experience working within contract initiation/administration and customer service in the finance/ leasing industry, preferably at one of the market leaders
  • Minimum three years of experience working within contract initiation/administration and customer service in the finance/ leasing industry

Key skills

  • Good knowledge of financial service products & services;
  • Excellent written and verbal communication skills;
  • Ability to work as part of a team while accomplishing departmental and company goals;
  • Ability to prioritize work and organize the workload;
  • High level of accuracy and reliability
  • Computer literacy and phone skills required;
  • Very good English.

 

If you are interested into this position please send us your CV by e-mail  HR_Slovakia@volvo.com


We will only contact candidates fulfilling all our requrements. Thank you for understanding!